Privacy Policy

Forms

We do use electronic forms on the website making use of an available ‘forms module’ which has a number of built-in features to help ensure privacy. We  also aim to use secure forms where appropriate.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

We do not make use of cookies to collect any private or personally identifiable information. The technical platform of this website, Sitekit CMS, does use cookies soley to aid the proper technical functioning of the website. The cookies used by Sitekit CMS contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor.

If you chose to, for any secure pages of this website, you can elect to save login information in a cookie to facilitate faster login to a private area of this site. A notification is given before any such cookie is dropped, and the process is ultimately within your control. Even where this is used, the cookie still contains minimal authentication information, and does not contain any private or personal data.

Advanced areas of this site may use cookies to store your presentation preferences in a purely technical fashion with no individually identifiable information. Note also our statement on analytics software below – as analytics software also uses cookies to function.

In compliance with EU legislation, the following table lists the use of cookies on this web site:

Cookie Name Purpose More Information
useTextOnly This is used to store whether you are in textOnly mode or not. Persistent for three months. N/A
setString This is used to store user preferences for viewing sites in textOnly mode e.g. font-size and colour. Persistent for one month. N/A
SitekitLogin This is used to store the username and password for ‘remember my login’ feature on extranets. Persistent for one month. N/A
SKSession This cookie has two functions. Firstly it serves as a session cookie for extranet users. Without this cookie, an extranet user will have to login to each individual page in the extranet. It also enables us to track the pages that a user visits while they navigate around the site. N/A
AcceptCookies This is used to store whether you have agreed to receive cookies. Persistent for one year. N/A
Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Data Retention Policy

Our platform, Sitekit CMS, operates with a clear data-retention policy in order to comply with the Privacy Enhancing Technology guidance from the Information Commissioner. This means that data has predefined time limits for storage and is only retained by the system for as long as it is considered useful.

Server statistics

Like almost all websites, we have access to server statistics which provide aggregate statistics on bandwidth and server load. This load data is used to manage bandwidth effectively and for billing purposes. It is important for us to collect and monitor this information because we pay for a server bandwidth allowance and are liable for the costs of increases beyond our allowance.

The server statistics are not designed to collect any individually identifiable information and the reports we receive are generally numerical and in graph format.

Alongside the server statistics, our Content Management System, Sitekit CMS, collects information on: popular search terms used on the website, which we have access to in order to arrange our pages better; visitor path information, which we have access to for future design considerations; and download popularity (numerical by month), which we use to organise the file libraries better.

Analytics

Like most websites, we make use of analytics software in order to help us understand the trends in popularity of our website and of different sections. We make no use of personally identifiable information in any of the statistical reports we use from this package.

We use an analytics package called Google Analytics who provide details of their privacy policy on the Google website.

Block A Level One, Queen Mary's Hospital, Frognal Avenue, Sidcup, Kent, DA14 6LT Diabetes Queries: 020 8269 3419